Terms and Conditions

Effective Date: March 7, 2025

Welcome to NovaGlasni. These Terms and Conditions govern your use of our website and the purchase of products from our platform. By accessing or using our website, you agree to comply with and be bound by these terms.

1. General Conditions

  • You must be at least 18 years old or have parental consent to use this website.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • We may modify these Terms and Conditions at any time. Continued use of our website after modifications constitutes acceptance of the new terms.

2. Account Registration

  • To place an order, you may need to create an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We are not liable for any unauthorized access to your account due to your failure to maintain security.

3. Product Information and Availability

  • We strive to ensure that product descriptions, pricing, and availability are accurate, but errors may occur.

  • We reserve the right to correct errors, update information, or cancel orders if inaccuracies are found.

  • Product availability is subject to change without prior notice.

4. Pricing and Payments

  • All prices are listed in USD and are exclusive of applicable taxes and shipping fees.

  • We accept payment via credit/debit cards, PayPal, and other methods listed on our website.

  • Orders will not be processed until full payment is received.

  • We reserve the right to refuse or cancel any order suspected of fraud.

5. Shipping and Delivery

  • Shipping costs and estimated delivery times will be provided at checkout.

  • We are not responsible for delays caused by carriers or customs processing.

  • Once an order is shipped, we are not liable for lost or stolen packages.

6. Returns and Refunds

  • Our Refund and Returns Policy governs all product returns.

  • Returns must meet eligibility criteria, and refunds are processed within 7-10 business days.

  • Shipping costs for returns are the customer’s responsibility unless the return is due to an error on our part.

7. Limitation of Liability

  • NovaGlasni is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability is limited to the amount paid for the product in question.

8. Intellectual Property

  • All content on this website, including images, logos, and text, is the property of NovaGlasni.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your data.

10. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of the State of Massachusetts, USA.

  • Any disputes shall be resolved through arbitration or legal proceedings in Massachusetts.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us:

  • Email: info@novaglasni.com

  • Phone: (978) 663-7577

  • Address: 25 Bridge St #4, Billerica, Massachusetts, 01821