Sales Policy of NOVAGLASNI

Effective Date: January 8, 2025

1. Introduction
At NOVAGLASNI, we specialize in providing high-end luxury vehicles that reflect the highest standards of craftsmanship, innovation, and performance. Our goal is to offer our customers a seamless, transparent, and enjoyable vehicle purchasing experience. This Sales Policy is intended to outline the terms and conditions under which our vehicles are sold and to ensure that our customers have a clear understanding of the buying process.

2. Contact Information
For inquiries, support, and vehicle purchases, please reach out to us via the following channels:

3. Product Offering
NOVAGLASNI offers an exclusive selection of luxury automobiles, including but not limited to:

  • High-performance sports cars
  • Premium sedans and executive vehicles
  • Elegant SUVs and luxury crossovers
  • Limited edition and custom-designed vehicles

Each vehicle in our inventory is handpicked for its unparalleled quality, style, and performance. We partner with renowned luxury manufacturers to ensure our vehicles meet the highest standards of excellence.

4. Vehicle Pricing
The pricing of our vehicles is determined based on several factors, including the make, model, year, and customization options. Pricing is competitive within the luxury automobile market, and we aim to offer transparent and fair pricing for all of our customers.

  • All prices are listed in USD and are subject to change without notice.
  • Sales taxes, registration fees, and other charges are additional and will be clearly outlined at the time of sale.

5. Financing and Payment Options
NOVAGLASNI offers flexible financing options to help make your luxury vehicle purchase easier. We work with trusted financial institutions to provide customized financing plans based on your budget and preferences.

  • Accepted payment methods: Bank transfers, certified checks, credit cards (subject to limitations), and financing through approved institutions.
  • Down Payments: A down payment may be required to finalize your vehicle purchase, depending on the financing option chosen.

6. Vehicle Delivery and Pickup
Once the vehicle purchase is complete, NOVAGLASNI will arrange for delivery or pickup at a convenient location.

  • Delivery: We offer nationwide delivery for most vehicles at an additional cost. Delivery times may vary depending on the vehicle’s location and availability.
  • Pickup: Vehicles can also be picked up at our dealership location during business hours. Please coordinate with our sales team for specific arrangements.

7. Warranty and After-Sales Service
All vehicles sold by NOVAGLASNI come with a manufacturer’s warranty. We also offer an extended warranty and maintenance packages for customers who want extra peace of mind.

  • Manufacturer’s Warranty: Coverage varies by brand and model.
  • Extended Warranties: Available for purchase to extend coverage beyond the manufacturer’s standard warranty period.

8. Returns and Cancellations
Due to the nature of luxury vehicle sales, all sales are considered final once a contract is signed and payment is made. However, in rare circumstances, cancellations or returns may be considered on a case-by-case basis.

  • Cancellations: If you wish to cancel your order before delivery, please contact our sales team immediately. Depending on the status of your order, a cancellation fee may apply.
  • Returns: We do not accept returns for vehicles once they have been delivered or purchased.

9. Customer Satisfaction
At NOVAGLASNI, customer satisfaction is our top priority. If you have any questions, concerns, or feedback regarding your purchase or experience with our dealership, please don’t hesitate to reach out. Our team is here to assist you at every step.